Carly MacNaughton of CENTURY 21 Hometown Brokers

After having lived in Northern Virginia for over 25 years, I needed to move under fairly emotional and difficult circumstances. I chose Billings because it was close to our family's cabin, but I didn't know much more about the city except that it had a Target. When I was referred to Carly Macnaughton, she began the conversation by asking very pointed about what was important to me. I her questions were geared less towards the 'house' but more about my lifestyle and the needs I had as a future Billings resident. When I was in Billings, Carly didn't show me every property available in my price range; she showed me a couple of places that fit "me". It wasn't about "making a sale"; it was about finding me a home. Needless to say, she found the perfect house. When it came time to make an offer, she encouraged me to write a letter telling the seller why the house was a good fit. The whole experience felt very personal...far from the "business" transaction that it technically is. Thanks to Carly, I am living in place that truly feels like home.

Carly knows her stuff! She priced my home right and had the perfect strategy to sell my home. I will recommend her to all my family and friends. Thanks Carly!

Carly McNaughton was absolutely amazing, kind and friendly. She made our dream home come true. Thank you Carly for everything.

Carly was great. She was professional, approachable and always there with an answer when I needed one. I couldn't have asked for better!

Carly is an exception realtor. We have done both residential and commercial transactions all over the nation and she simply is one the of the best agents we have worked with. Her local knowledge, understanding of the process, her communication skills, and her hard work ethic make her exceptional at what she does. I will be using Carly's services again and I will recommend every I can to her in the area.

We worked with Carly Plourde before in the purchase of our first home. Carly was wonderful to work with initially and we had no doubt about using her again for the sale and purchase of our new home. Carly was understanding of my needs as someone that wants to know all the details prior to them happening. Carly was excellent with communication and always easy to reach. I was nervous about selling during the COVID pandemic and Carly encouraged doing it now and I am so glad that we did! We sold in less than a week for a great price with multiple offers and Carly was there for encouragement, advise, and to answer any questions I had throughout the process. I cannot say more excellent things about Carly! She is an AMAZING realtor to work with. She is professional, kind, understanding, and knowledgeable about all the things with selling our condo. I relied on Carly for all these things as this was our first time selling, so needed a lot of hand holding. Carly was so patient with showing homes and working with our schedule. Carly was always reachable at the craziest of times. Carly was nothing BUT friendly, happy, and a go getter/advocate for us. We love working with Carly and am so thankful for the work she put in on selling our condo. Excellent overall experience with Carly and Century 21. We really felt like family when we worked with Carly. She cared about us and our needs, our little family and what was important to us. She was personable and aware of our needs every step of the way. She listened and queued into our(my) little needs and nuances for needing to know each step of the process. I really appreciate how easily accessible Carly was when we needed advice or guidance on things from cleaning and prepping our home for sale, to the inspection and official sell of the home.